Tag Archives: affiliates

Affiliate Profile: CC Vending, Inc.

CC Vending, Inc. services New York City and the surrounding counties, including Long Island, Northern New Jersey, and Lower Connecticut.  Founded in 1989, it is one of the original members of USConnect and was a VMI member prior to that. We chatted with Tim top-header_01Fitzgerald of CC Vending about the trends that he sees emerging in their region.

Q. What trends do you expect will have an impact on  your future business?

A. Regulations regarding products are going to affect trends. Packaging and labeling laws will have an impact on everyone: the manufacturer, the operator, and the consumer. The use of cashless payments will continue to increase, and we are also planning a heavy campaign with our clients to sign people up for the USConnect programs.  We also expect that clients will continue to ask for more healthy choices, but the ultimate consumer will continue to purchase traditional snacks.

Q. How does CC Vending distinguish itself in its market?

A. Technology, definitely—In our market, we are known for our use of technology. There is no other company in the metro New York area using telemetry or cashless on a large-scale basis.  We are also closing in on 4,000 SEED devices and 1,000 cashless units in the field.

We are also known as the exclusive provider to both New York City Public Schools and the New York City Health and Hospitals Corporation.

Q. What products are popular in your region?

A. Wise and Utz salty snacks are popular here, but I don’t see them often outside the metropolitan area. We have also rolled out a number of beverages developed specifically to meet the nutrition standards for the New York City Public Schools.  These products, made specifically for us, include Sonu, Lazy Town, and our newest brand, 2B Beverages.  We operate 2500 beverage machines in about 1000 NYC schools, and are expanding these offerings to other districts and health care facilities.

Q. To your customer, how would you summarize what your business is about?

A. CC Vending today is about the same ideas as when we started our business with one machine.  We listen to our customers and deliver what they want. Why just meet their expectations when you can exceed them?

 

 

 

Winter Affiliate Meeting a Success in Tampa

On February 6th and 7th, USConnect held its Winter Affiliate Meeting in Tampa, usconnect winter affiliate meetingFlorida. Representatives from 23 of the current affiliate companies took part in the
meeting. Twelve of USConnect’s strategic supplier companies also attended, for a
total of over 70 attendees.

Meeting sessions focused on vending machine connectivity, social media interaction, branding initiatives, micro markets, cashless vending, consumer promotions, and national account sales. Supplier sessions showcased the industry-leading
technologies used by the affiliate companies, including cashless vending and the
USConnect Rewards Card. Additional sessions included presentations by the
strategic suppliers on strategic planning and digital marketing. Attendees also had
the opportunity to learn about new products, including the new, custom-roasted
coffee, Route 66.  route 66 coffee

Carmen Gorniak, USConnect’s registered dietitian, discussed The Right Choice program and the need for a continued emphasis on healthy vending and premium, fresh food choices for micro markets and dining venues.   Meeting attendees also heard an update on the rapidly expanding national account sales program, with the signing of three major national accounts representing over 100 facilities nationwide.

Want to learn more about USConnect and discover the nation′s only wireless integrated food service network? Request more information here.

 

Technology, Customer Service, and Coney Island Hot Dogs

Talking with Jeffrey Smith of All-Star Services

Q. How long has All-Star Services been in this business?

A. We have been incorporated since 1963—that’s 50 years.  We’ve also been involved with USConnect since the beginning. Our company was a member of VMI (Vend Marketing Institute) where several of the conceptual marketing

Jeffrey Smith - President/CEO of All-Star Services in Port Huron, Michigan
Jeffrey Smith – President/CEO of All-Star Services in Port Huron, Michigan

concepts were created, such as “Sprout,” “The Right Choice for You,” and “The Right Choice for Earth.”

Q. What trends do you see emerging for 2014?

First, cashless vending is a key component.  Our sales have continued to grow in each location as we install devices on all of our machines.  Second, the concept of loyalty rewards is becoming accepted as our customers are constantly looking for means for savings and value.  Third, we see the growth continuing with the micro-market concept.  Where we have installed the retail sites, our sales have increased considerably, especially with regard to fresh food sales.

Q. What about your business makes you stand out from others in this field?

A. Our business strives to blend the benefits of cutting edge, industry-leading technology with outstanding and dedicated customer service.

Q. Would you share an example of how you’ve used technology to grow your business?

A. Recently, we were able to sit down with a customer and analyze up to the minute sales reports in an effort to modify the machine offerings to best suit their preferences.  This meeting allowed us to expand space on products that were in high demand, and offer different selections in place of the products that were performing at a lower level.  This use of technology to enhance our customer service allows our customers to see that their feedback is heard, discussed, and implemented into our service model.

Q. And finally, what are the local favorite food and beverage choices for your clients in southeastern and mid-Michigan?

A. Coney Island Hot Dogs, which are hot dogs with a chili sauce, onions, and mustard, and Faygo beverages, particularly “Red Pop.”

 

Jeffrey Smith is the President/CEO of All-Star Services in Port Huron, Michigan.