CC Vending, Inc. services New York City and the surrounding counties, including Long Island, Northern New Jersey, and Lower Connecticut. Founded in 1989, it is one of the original members of USConnect and was a VMI member prior to that. We chatted with Tim Fitzgerald of CC Vending about the trends that he sees emerging in their region.
Q. What trends do you expect will have an impact on your future business?
A. Regulations regarding products are going to affect trends. Packaging and labeling laws will have an impact on everyone: the manufacturer, the operator, and the consumer. The use of cashless payments will continue to increase, and we are also planning a heavy campaign with our clients to sign people up for the USConnect programs. We also expect that clients will continue to ask for more healthy choices, but the ultimate consumer will continue to purchase traditional snacks.
Q. How does CC Vending distinguish itself in its market?
A. Technology, definitely—In our market, we are known for our use of technology. There is no other company in the metro New York area using telemetry or cashless on a large-scale basis. We are also closing in on 4,000 SEED devices and 1,000 cashless units in the field.
We are also known as the exclusive provider to both New York City Public Schools and the New York City Health and Hospitals Corporation.
Q. What products are popular in your region?
A. Wise and Utz salty snacks are popular here, but I don’t see them often outside the metropolitan area. We have also rolled out a number of beverages developed specifically to meet the nutrition standards for the New York City Public Schools. These products, made specifically for us, include Sonu, Lazy Town, and our newest brand, 2B Beverages. We operate 2500 beverage machines in about 1000 NYC schools, and are expanding these offerings to other districts and health care facilities.
Q. To your customer, how would you summarize what your business is about?
A. CC Vending today is about the same ideas as when we started our business with one machine. We listen to our customers and deliver what they want. Why just meet their expectations when you can exceed them?